Software

How do I fix Steam download stuck at 0%?

Updated 2026-08-21

Quick answer

Clear the download cache in Steam settings and restart the application. If the issue persists, verify your internet connection and ensure Steam is allowed through your firewall.

To fix a Steam download stuck at 0%, clear the download cache, check your internet connection, and adjust firewall settings to ensure Steam is not blocked.

Steps

  1. 1

    Open Steam Settings

    Launch Steam, click on 'Steam' in the top-left corner, and select 'Settings'.

  2. 2

    Clear Download Cache

    In 'Settings', go to 'Downloads' and click 'Clear Download Cache'. Confirm the action to proceed.

  3. 3

    Restart Steam

    After clearing the cache, restart Steam to apply the changes.

  4. 4

    Check Internet Connection

    Ensure your internet connection is active and stable. Restart your router if needed.

  5. 5

    Configure Firewall

    Access your firewall settings and add Steam as an exception to ensure it is not blocked. On Windows, go to 'Control Panel' > 'System and Security' > 'Windows Defender Firewall' > 'Allow an app or feature through Windows Defender Firewall'.

Clear Download Cache

Clearing the download cache can resolve issues with stuck downloads. This is done through Steam's settings menu.

Check Internet Connection

Verify that your internet connection is stable. Restart your router if necessary to refresh the connection.

Adjust Firewall Settings

Ensure that Steam is not being blocked by your firewall. Add Steam as an exception in your firewall settings.

Watch out for

  • Clearing the download cache will log you out of Steam.
  • Firewall settings may vary depending on the software used.
  • Internet issues can be caused by external factors beyond your control.

FAQ

Why is my Steam download stuck at 0%?

This can occur due to a corrupted download cache, poor internet connection, or firewall restrictions.

How do I clear the download cache in Steam?

Go to 'Steam' > 'Settings' > 'Downloads' and click 'Clear Download Cache'.

What should I do if clearing the cache doesn't work?

Check your internet connection, restart your router, and ensure Steam is not blocked by a firewall.