Printers

How do I set up my printer not printing?

Updated 2026-08-14

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Quick answer

Ensure your printer is properly connected and has enough ink or toner. Check the printer settings on your computer to confirm the correct printer is selected.

This guide provides steps to troubleshoot and set up your printer to resolve printing issues.

Steps

  1. 1

    Check Physical Connections

    Ensure the printer is plugged into a power source and the USB or network cable is connected securely.

  2. 2

    Inspect Ink or Toner Levels

    Access the printer's control panel or software and navigate to the ink/toner status section to confirm levels.

  3. 3

    Set Default Printer

    On Windows, go to Settings > Devices > Printers & scanners. On macOS, go to System Preferences > Printers & Scanners. Select your printer and set it as default.

  4. 4

    Run Printer Troubleshooter

    On Windows, navigate to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Printer. Follow the prompts to diagnose issues.

Check Printer Connection

Verify that the printer is powered on and connected to your computer or network. For USB printers, ensure the cable is securely plugged in. For network printers, check the Wi-Fi connection.

Check Ink or Toner Levels

Make sure your printer has sufficient ink or toner. Most printers have a built-in utility to check ink levels, accessible through the printer's control panel or software.

Verify Printer Settings

On your computer, go to the printer settings in your operating system. Make sure the correct printer is set as the default printer and that it is not set to 'offline'.

Watch out for

  • Steps may vary slightly depending on the printer model and operating system version.

FAQ

What should I do if my printer is still not printing after following these steps?

Try restarting both your printer and computer. If the issue persists, consult the printer's manual for specific troubleshooting steps.

How can I tell if my printer is connected to Wi-Fi?

Check the printer's display panel for a Wi-Fi icon or access the printer's settings menu to view network status.

Why is my printer showing as offline?

This can occur if the printer is not connected to the network or if there are issues with the printer driver. Ensure the printer is powered on and connected.